CONTACT US

Thank you for stopping by Thegentlecraft.

If you have a question about one of our garments, an order you've placed, delivery, returns, or refunds, please get in touch with our customer support team.

To help us answer you more efficiently, please include:

• Your order number, if you have one;

• The email address used to place the order;

• The name or link of the product concerned; and

• A clear description of your question or issue.

For items that arrived damaged, faulty, incorrect, or incomplete, please attach clear photos or short videos where possible.

Customer Service Email:
service@thegentlecraft.com

Our support team will reply as soon as reasonably possible during business days.

For anything related to returns, please reach out to us before sending an item back. Do not send returns to the registered office or to an address shown on the original package unless our customer service team specifically instructs you to do so.

COMPANY INFORMATION

Brand: Thegentlecraft

Website: thegentlecraft.com

The registered office is not a return address. The correct return address will be given once a return request has been reviewed and approved.