Welcome to Thegentlecraft– made softly, made by hand.

      Your Privacy Choices

      Effective Date: August 2, 2026

      Thegentlecraft values your privacy and offers options concerning how specific personal data is gathered and applied.

      This page describes how you can control cookies and comparable tools, decline certain advertising-related data activities, use Global Privacy Control, and submit other privacy requests.

      For a complete explanation of the personal information we gather, how we apply it, and the categories of recipients with whom it may be disclosed, please review our Privacy Policy.

      1. Cookies and Similar Technologies

      Thegentlecraft and our approved service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies to:

      • Keep our website and checkout operating correctly;

      • Maintain shopping-cart activity;

      • Remember your preferences;

      • Protect accounts and prevent fraud;

      • Learn how visitors navigate our website;

      • Assess website and advertising performance;

      • Credit purchases or other conversion events; and

      • Enable relevant or targeted advertising where permitted by law.

      Certain cookies and similar technologies are necessary for the website to operate. Other technologies, including some analytics and advertising cookies, may be optional depending on applicable law and your location.

      2. Controlling Your Cookie Settings

      You can use the Cookie Banner or privacy-preference controls available on our website to:

      • Accept all cookies;

      • Reject non-essential cookies; or

      • Manage individual cookie categories where available.

      Your choice generally applies to the browser and device used to make that selection.

      If you clear cookies, switch to another browser or device, browse in private mode, or reset browser settings, you may need to choose your preferences again.

      You can also manage cookies through your browser settings. Most browsers let you view, block, or delete stored cookies.

      Disabling essential cookies may affect cart functions, account access, checkout, security features, or other parts of the website.

      3. Interest-Based Advertising, Selling, and Sharing

      We may collaborate with advertising and analytics partners to understand website activity, assess advertising performance, credit conversions, evaluate audiences, and display ads that may be more relevant to customers.

      Depending on applicable law and how a particular service is configured, disclosing certain identifiers, device information, website activity, or purchase-event information to an advertising partner may be considered:

      • A “sale” of personal information;

      • “Sharing” of personal information; or

      • Processing for targeted or cross-context behavioural advertising.

      These definitions may apply even when personal information is not exchanged directly for money.

      Depending on your place of residence and applicable law, you may have the right to opt out of these activities.

      4. AppLovin and Other Advertising Networks

      Thegentlecraft uses or may use AppLovin advertising technologies, including the AppLovin Pixel, to:

      • Understand interactions with our website;

      • Measure advertising results;

      • Credit purchases and other conversion events;

      • Evaluate advertising audiences;

      • Detect and prevent fraud; and

      • Enable relevant advertising where permitted.

      Depending on the configuration and how you interact with our website, AppLovin may gather or receive information such as:

      • IP address;

      • Browser and device information;

      • Cookie or advertising identifiers;

      • Approximate location derived from an IP address;

      • Pages viewed and links selected;

      • Product, cart, and checkout interactions;

      • Referring information; and

      • Purchase or conversion-event information.

      We do not intentionally provide AppLovin with complete payment-card numbers or card security codes.

      AppLovin may process information according to its own privacy terms and may combine information received from different services where permitted by law.

      We may also use technologies provided by Meta, Google, or other advertising and analytics platforms where those services are enabled. These providers maintain their own privacy policies and user controls.

      5. Submitting an Opt-Out

      Where an opt-out right applies, you may submit your request using one or more of the following methods.

      Cookie and Privacy Controls
      Use the Cookie Banner or privacy-preference controls available on the website to reject or disable relevant non-essential advertising cookies.

      A browser-based cookie selection generally applies only to that browser and device. You may need to repeat the selection when using another browser or device.

      Email Request
      You may submit a targeted-advertising or privacy opt-out request by contacting:

      service@thegentlecraft.com

      Please use the subject line:

      Privacy Opt-Out Request

      To help us process your request, please include:

      • Your name;

      • The email address associated with your account or order, if applicable;

      • Your country and state, province, or territory of residence;

      • The privacy right you wish to exercise; and

      • Information reasonably necessary to identify and process your request.

      Please do not send passwords, complete payment-card numbers, government identification numbers, or other unnecessary sensitive information by email.

      6. Global Privacy Control

      Global Privacy Control, or GPC, is a browser-based preference signal that can communicate a request to opt out of certain sale, sharing, or targeted-advertising activities.

      Where required by applicable law and technically supported, if you visit our website with a recognised GPC signal enabled, we will treat it as an opt-out request for the browser and device used to access the website.

      A GPC signal may not identify you by name or automatically apply to another browser, device, or customer account.

      7. Additional Privacy Rights

      Depending on your location and applicable law, you may also have the right to:

      • Request access to personal information we maintain about you;

      • Request correction of inaccurate personal information;

      • Request deletion of certain personal information;

      • Obtain a portable copy of eligible information;

      • Request information about categories of personal information gathered or shared;

      • Object to or restrict certain processing;

      • Withdraw consent where processing is based on consent;

      • Opt out of qualifying sale, sharing, or targeted advertising;

      • Appeal a decision concerning a privacy request where applicable; and

      • Receive equal service without unlawful discrimination for exercising an applicable privacy right.

      These rights are subject to applicable legal exceptions. For example, we may need to retain certain information to complete a transaction, prevent fraud, maintain legally required records, resolve a dispute, or comply with applicable law.

      8. Checking Identity for Privacy Requests

      To protect personal information, we may need to verify your identity before completing certain requests.

      Verification may require confirmation of information associated with an account, order, or previous interaction with us. We will request only information reasonably necessary to verify and process the request.

      Where applicable law permits an authorised agent to submit a request, we may ask for evidence that the agent has permission to act on your behalf. We may also contact you directly to verify the request.

      9. Understanding an Ad Opt-Out

      Opting out of targeted advertising does not mean that you will stop seeing all advertisements.

      You may continue to receive advertisements that:

      • Are based on the content of the website you are visiting;

      • Are not selected using activity across different websites or services;

      • Are required for fraud prevention or security; or

      • Are otherwise permitted by applicable law.

      An opt-out also does not disable technologies reasonably necessary for:

      • Website operation;

      • Cart and checkout functions;

      • Order processing;

      • Account security;

      • Fraud prevention;

      • Legal compliance; or

      • Other essential services.

      10. Handling and Answering Requests

      We will review and respond to verified privacy requests within the period required by applicable law.

      If additional time is reasonably necessary and legally permitted, we will notify you. If we cannot fulfill all or part of a request, we will explain the applicable reason where required.

      We will not unlawfully discriminate against you for exercising an applicable privacy right.

      11. How to Reach Us and Company Details

      For questions about your privacy choices or to submit a request, contact:

      service@thegentlecraft.com

      Company Information

      Brand:
      Thegentlecraft

      Website:
      thegentlecraft.com

      Store Operator:
      Xincheng District Yunmei Knitwear Store

      Legal Entity:
      Xincheng District Yunmei Knitwear Store

      Unified Social Credit Code:
      92150102MAC6UYT80G

      Registered Address:
      No. 18, South Square, Tongda Mall, Chezhan East Street, Xilin North Road Street, Xincheng District, Hohhot City, Inner Mongolia Autonomous Region
      Postal Code: 010050
      Country: China

      Customer Service Email:
      service@thegentlecraft.com

      For return-related matters, please do not ship items to our registered address unless our team has instructed you to do so. Contact us before sending a return so we can provide the current return warehouse address. If the phone line is busy, reach us by email or through the store backend. We will respond promptly. Customer service hours: Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.

      Current return warehouse address:

      Attn: Returns Dept / Ticket 90-RVT-5
      Warehouse: Green Mountain Reverse Logistics – Bay 9
      3774 Birchwood Shores
      Burlington, VT 05401-3926
      United States

      The registered address is provided for business identification and legal correspondence and is not the default product return address. Customers must contact our customer service team and obtain return authorisation, instructions, and the applicable return address before sending any product.

      Thegentlecraft is operated by Xincheng District Yunmei Knitwear Store, which is responsible for the operation of the online store thegentlecraft.com, order processing, customer service, and related ecommerce activities.